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The approach

One engagement, three phases.

Whichever function you bring us in on, this is the shape. A conversation first. Then thirty days mapping what is leaking and what it costs. Then ninety days installing the fixes with your leadership.

  1. Phase 1 30 minutes No cost

    The Discovery Call

    An honest conversation about where the firm is now and what is creating the most friction. We walk the five pillars at altitude and give you a read on the same call.

    We are not here to pitch you. If we can help, we will tell you how. If we cannot, we will tell you that too.

    What you walk away with

    • A read on which pillar is costing you most
    • What we would look at first, and why
    • A straight answer if this is something your team can fix alone
  2. Phase 2 30 days Quoted after the read

    The Blueprint

    Four weeks inside the operation. Founder sessions, 1:1s with your leadership, and time watching how the firm actually runs rather than how the org chart says it does. All five pillars, and a number on each.

    What you walk away with

    • A written map of what is leaking, across all five pillars
    • What each leak is costing you, in your own numbers
    • A sequenced ninety-day plan, in priority order
    • A 90-minute walkthrough with your leadership team
  3. Phase 3 90 days Scoped from the Blueprint

    The Accelerator

    The ninety days where the firm changes. We work the plan with your leadership, designing and installing the process one pillar at a time. Your team runs it. Scope comes from what the Blueprint found, so you are buying a known sequence rather than an open retainer.

    What you walk away with

    • The processes designed, documented and installed
    • Your team running them, with the cadence that holds them
    • A standing review against the ninety-day plan

Most firms build their systems once, in a hurry. We build them on purpose.

[ 02 ]

The real problem

The loudest problem is rarely the expensive one.

Underneath it is almost always one of two things.

If demand is not converting

Trust is the constraint, not spend.

More spend only amplifies what is already there.

If demand is already working

The operation cannot absorb it.

Volume does not create the strain, it makes it visible faster.

What usually breaks first

Support
First response slips from minutes to days. Funded traders feel it first.
Payouts
Requests sit past the promised date, and the ones that escalate do it in public.
Payments
Most of the revenue moves through one processor, and nobody has priced its failure.
The founder
Every real decision still reaches you, so the firm moves at one calendar’s speed.

None of it is broken enough to stop. None of it is working well enough to scale.

[ 03 ]

The five pillars

Five places a prop firm leaks.

In the order founders feel them. We walk all five whether or not you think the problem lives there.

  1. 01

    Growth, Retention & Unit Economics

    Compound

    Affiliate dependency, cost per funded trader, and how many come back after a first payout.

  2. 02

    Org Design & Leadership

    Delegate

    The written org chart against the real one, and how much of your week runs through you.

  3. 03

    Support & Trader Experience

    Retain

    Ticket volume against headcount, first-response time under load, and what a funded trader actually gets.

  4. 04

    Payout Operations & Trust

    Protect

    Request-to-paid time, the rails you pay on, and what payout speed does to your public score.

  5. 05

    Payments & Processing

    De-risk

    Processor concentration, chargeback handling, and what share of revenue depends on one relationship.

[ 04 ]

Phase 2 · what we inspect

Twenty checks, across five pillars.

We walk all five whether or not you think the problem lives there. Every check produces a number, not an impression.

01

Growth, Retention & Unit Economics

We found organised fraud running through the challenges at a firm we owned, and suspended whole countries while we audited it.

  • Share of acquisition running through affiliates
  • Cost per funded trader, after pass-rate dilution
  • Share of traders who return after a first payout
  • Whether the market trusts the firm yet, and how you would know

02

Org Design & Leadership

We hired fast enough that the calendar filled with meetings and there was no capacity left to build or to lead.

  • Decisions per week that still route through the founder
  • The written org chart against the operating one
  • Where decision authority sits, by function
  • Hours the founder spends in the business against on it

03

Support & Trader Experience

We watched the public score fall, some of it deserved, and had to work out which half was which.

  • Ticket volume against support headcount
  • First-response time, and where it goes under load
  • Escalation paths, and who owns the last one
  • What a funded trader experiences, end to end

04

Payout Operations & Trust

We posted the best revenue month in a firm’s history and still could not say whether it was sustainable.

  • Request-to-paid time, measured not stated
  • Share of payouts that escalate publicly
  • Dispute handling, and who decides
  • What your payout speed is doing to your public score

05

Payments & Processing

We had a payment processor switch off with no warning. More than once. And a platform withdraw from the US overnight, with that week’s revenue.

  • Share of revenue through the primary processor
  • Chargeback rate and how it is handled
  • Fallback coverage if the primary stops
  • Which vendor relationships the business cannot survive losing
[ 05 ]

Phase 2 · what the Blueprint specifies

Every finding, priced and sequenced.

A finding on its own is an observation. Attach a cost and an order to it and it becomes the scope of the Accelerator.

What we findWhat we specifyWhat it moves
One processor carrying the revenueA second processor and a documented failoverRisk
No first-response target under loadSupport tiering and a staffed escalation pathTrust
Payouts slipping past the promised dateA payout SLA, and the ops to hold itTrust
Every decision routing through the founderDecision rights, by function, in writingFounder time
No KPI cadence, and no agreed data sourceA KPI set per function, with its source namedMargin
Acquisition concentrated in affiliatesA second channel, and the economics to compareRevenue

The KPI line is on this list because we did not have it ourselves. We ran six firms without an agreed set of numbers per function, and it cost us more than any single operational failure did.

[ 06 ]

What you receive

Stop guessing which fire to fight.

Thirty days in, every leak has a number against it and a place in the order. Your leadership runs the next ninety days from it.

Prop Blueprint

Operating Blueprint

Your current state · Every leak priced · The order to fix them in

Prepared for one firm · Not for circulation

Inside the blueprint

  1. 01 The current-state operating map
  2. 02 Every material leak, across all five pillars
  3. 03 What each one is costing you, in your own numbers
  4. 04 The highest-leverage fixes, in order
  5. 05 A sequenced 90-day plan with owners

It is yours. Every finding, every number, and the order to fix them in.

Start here

Has your firm outgrown the way you run it?

Thirty minutes with both of us. We give you a straight read on which function is costing you most, and say so plainly if it is something your team can fix alone.

Book a discovery call

or email scale@propblueprint.com